Nancy Jacobson, Counsel, Global Compliance and Ethics at United Airlines, joins Vcheck Global’s Seth Harlan to talk third party risk management (TPRM) and the airline industry. Episode highlights include Nancy’s non-traditional career path, how United recognizes and remediates risk, and compliance challenges facing the airline industry.

This conversation covers:

• 0:45 – 02:47 Nancy’s non-traditional path to compliance

• 02:48 – 04:24 United’s third party environment

• 04:25 – 07:03 United’s third party risks

• 07:04 – 08:57 TPRM platforms

• 08:58 – 12:18 Red flag escalation

• 12:19 – 13:11 United’s remediation process

• 13:12 – 14:18 Involvement of investigative teams

• 14:19 – 19:47 Anti-bribery and corruption issues for a global workforce

• 19:48 – 23:28 TPRM pandemic pivots

• 23:29 – 26:09 Supply chain issues facing airlines